All orders are processed and dispatched from our Wellington factory within our business hours of 8.30am-4.30pm, Monday through Friday. 

Please note that some of our candle range is made-to-order. We kindly ask that you allow 2-3 working days for your order to be produced and processed. Production timeframes may vary based on the size and make-up of your order. 

Any orders placed on weekends or public holidays will be processed and dispatched as quickly as possible upon our return. 

New Zealand Wide Shipping:
National Candles partners with New Zealand Couriers for all domestic parcel delivery. On occasion, rural deliveries will be handed over to a third party carrier. Unfortunately we are not able to ship parcels to PO box addresses. Upon dispatch, you will receive a tracking number for your parcel via the email used upon your order placement. 

Shipping Rates:
Flat-rate NZ-wide shipping - $9.9
Free NZ-wide shipping on all orders over $120

Click & Collect: 
Click and collect is available within our business hours 8.30am-4.30pm, Monday through Friday from our Wellington factory: 28 Egmont Street, Te Aro, Wellington, 6011. 
We will notify you via email once your order is ready for collection. 

International Shipping:
National Candles currently does not offer international shipping, although we are actively looking into it. Watch this space! 

Transit times: 
Most deliveries will be completed within 48 hours of dispatch, however transit time may vary based on your location. Delivery may be delayed under certain circumstances outside of our control. Rest assured, we will endeavour to keep you up-to-date with the latest shipping information. 

Contact: 
For any and all shipping and delivery queries, please do not hesitate to contact us:
sales@nationalcandles.co.nz
04 384 6806